Last Updated: 21 September 2026
Welcome to Saree Mahal. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect, use, store, and transfer different types of personal information about you, including:
Identity Data
This may include your first name, last name, username, or similar identifier.
Contact Data
This may include your email address, telephone number, postal address, and other contact details you provide to us.
Technical Data
This may include your Internet Protocol (IP) address, browser type and version, time zone setting, operating system, device information, and other technical information when you access our website.
Usage Data
This may include information about how you use our website, products, services, and features.
Information You Provide
We may also collect information that you voluntarily provide when you contact us, make an enquiry, request information, place an order, or communicate with us through our website, phone, email, or other communication channels.
2. How We Use Your Information
We will use your personal information only when permitted by applicable law. We may use your information for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to your enquiries and requests.
- To process and manage orders, purchases, or service requests.
- To provide customer support.
- To notify you about changes to our services, policies, or website.
- To improve our products, services, website, and customer experience.
- To understand how visitors use our website and analyze website usage.
- To monitor and maintain the security and performance of our website.
- To detect, prevent, and address technical problems, fraud, misuse, or security issues.
- To comply with applicable legal, regulatory, accounting, tax, or reporting requirements.
3. Data Security
We take reasonable and appropriate measures to protect your personal information from accidental loss, unauthorized access, use, alteration, disclosure, or destruction.
Access to personal information is limited to employees, agents, contractors, service providers, and other third parties who have a legitimate business need to access such information. Where appropriate, they are required to maintain confidentiality and process the information only for authorized purposes.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
4. Data Retention
We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, tax, or reporting requirements.
The appropriate retention period may depend on the nature and sensitivity of the information, the purpose for which it was collected, applicable legal requirements, and the potential risks associated with unauthorized use or disclosure.
When personal information is no longer required, we may securely delete, destroy, or anonymize it where appropriate.
5. Your Privacy Rights
Depending on applicable data protection and privacy laws, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion or erasure of your personal information, subject to applicable legal requirements.
- Object to certain types of processing of your personal information.
- Request restriction of processing in certain circumstances.
- Request transfer of your personal information where applicable.
- Withdraw consent where processing is based on your consent.
- Lodge a complaint with the appropriate data protection authority where applicable.
To exercise any applicable privacy rights, you may contact us using the details provided in the Contact Us section below.
6. Cookies
Our website may use cookies and similar technologies to distinguish you from other visitors and to help us provide you with a better browsing experience.
A cookie is a small text file that may be stored on your computer or device when you visit a website. Cookies may help us understand how visitors use our website, remember preferences, improve website functionality, and analyze website performance.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of our website.
7. Third-Party Links
Our website may contain links to third-party websites, services, social media platforms, plugins, or applications.
If you click on a third-party link or enable a third-party service, that third party may collect or share information about you. We do not control these third-party websites or services and are not responsible for their privacy practices.
We encourage you to review the privacy policies of third-party websites and services before providing them with your personal information.
8. Third-Party Services
We may use trusted third-party service providers to support our website and business operations, such as website hosting, analytics, payment processing, communication, or technical support.
These third parties may have access to personal information only to the extent necessary to perform services on our behalf and are expected to handle such information appropriately and securely.
9. Children's Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us:
We will make reasonable efforts to respond to your privacy-related enquiries and requests within an appropriate timeframe.